FAQ |
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| Admissions |
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Do you charge for parents to watch? |
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NEVER on regular skating sessions. We're happy you are here! NOTE: Occasionally
charitable organizations that host fundraisers at Skateland will charge every person (adult
or child) that is admitted. |
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If my friends are coming to skate, do I need to pay if I'm only going to hang out? |
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Everyone entering (with the exception of parents watching their children) must pay the
applicable admission and skate rental fee. |
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Q: Do you offer group rates? |
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A: Yes! Groups of 10-19 save $1 on admission; groups of 20 or more save $2 on admission. |
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| Skates |
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What size skates do you rent? |
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From juvenile size 8 to adult size 14. |
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Can I bring my own skates? |
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Yes. We allow all kinds of regular roller skates and inline skates. |
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Can I wear my Heelys? |
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Sorry, because Heelys do not have wheels in the front and back and are not intended for
"roller skating" they are not permitted. |
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Do you sell skates and equipment? |
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Yes! The Shop is loaded with the latest skates, candy, novelty toys and glow products. |
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| Skating |
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What goes on at a public skating session? |
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Most sessions are set-up with a variety of special skates: All-Skate, Backwards, Couples. During daytime or family-oriented sessions we also do the Hokey Pokey, play games and give prizes. |
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If my child doesn't skate well, can I walk on the floor to assist him/her? |
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During public skating sessions we only allow guests with skates on to enter the skating
floor. |
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Where can I get lessons for my child? |
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Right here at Skateland. We have world class coaches. Group classes are available as
well as private instruction. |
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| Payment |
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What forms of payment do you allow? |
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Cash, Visa, MasterCard and Discover |
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Do you have an ATM? |
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Yes. It is located inside our building. |
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Can I pay with a check? |
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Sorry, we do not accept personal checks. |
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| Parties |
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Can I rent Skateland privately? |
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Yes! We offer private events on select days of the week. |
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How far in advance do I need to make party reservations? |
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As a rule of thumb, Session Parties should be reserved at least 2 weeks in advance and
Split and Exclusive Parties require at least 30 days to as much as 6 months. |
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| Food |
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Do you sell food? |
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Yes! Perky's Pizza Kitchen offers handmade Pizza + Hot Dogs, Pretzels, Nachos &
Churros. We also offer Pepsi products and ICEES. |
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Can I bring in food from the outside? |
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The only outside food/drinks we allow during our open skating session is a birthday
cake. |
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Do you have any Kosher food? |
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Yes! We offer Hebrew National hot dogs and Carvel ice cream cakes. |
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| Miscellaneous |
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Do you sell Gift Certificates. |
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Yes. They can be purchased anytime the office is open or during public sessions. |
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Will you donate something to my child's school auction? |
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Yes! Skateland is happy to donate products/services to non-profits. Please send a
written request on organization letterhead stating the name and date of the event and
the nature of your request. The courtesy of 3 months notice is kindly requested.
Send request to Skateland at 18140 Parthenia St., Northridge, CA 91325, Attn:
Donations Department |
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Does Skateland do cash sponsorships? |
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Yes! Any non-profit is eligible to do a fundraiser with us. We donate up to 50% of the
proceeds back to your organization. |
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Can I use my laptop and go online at Skateland? |
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Yes, we have wireless internet. |
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| Music / Entertainment |
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Do you take requests for songs? |
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Yes. Our DJ will make every effort to get your favorite song on! (Please note: not all
music is appropriate for all sessions. If you ask the DJ, he or she will tell you if we
can play a song.) |
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What do you play on the new Giant Video Screens? |
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During open public skating sessions we play music videos, movie clips, and special effect videos. During Exclusive Parties, we play anything you'd like: video montage, wedding video, corporate training video as well as music videos and more! |
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What else can you do at Skateland besides roller skate? |
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Play one of our exciting video games, challenging redemption games, or climb our new
moving rock wall. |
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| Video / Redemption Games |
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If I win tickets on a redemption game, but don't have enough tickets for the prize I want,
what can I do? |
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You can pay the difference and get the prize you want.
One ticket = One Penny. |
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Do the games take quarters or tokens? |
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Tokens. They are available in the Token Machine or at the Prize Counter. |
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